What is the purpose of this document?
The purpose of this document is to present in a synthetic way why and how we collect and process your personal data.
It will be updated if there are any changes in the way your data is handled.
What data do we collect?
The personal data collected depends on your use of our website.
If you are a simple visitor (not registered)
When you visit our website, your browser runs a script provided by the Google Analytics service. This script makes it possible to collect anonymised data in order to carry out statistics of frequentation of the Web site. These data are : your IP address and its geographical location, the time of connection, the duration of the connection and the last page visited before you arrived on the site. It is stored on Google's servers in Ireland and the United States for a duration of 26 months.
A cookie is a small file containing a string of characters that is sent to your computer when you visit our website. When you return to our site, the cookie allows the site to recognize your browser. Cookies can store user preferences and other information. Cookies provide a convenient feature to save you time or tell the web server that you have returned to a specific page. Cookies set by the website owner (in this case, Softcorner) are called "first-party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable the provision of third party features or functionality on or through the website (e.g. analytics). The parties setting these third-party cookies may recognize your computer both when it visits the website in question and also when it visits certain other websites. The information is stored and managed on the servers of our service providers. This data is stored in Germany (via Google) for 26 months. HubSpot, Inc. participates in and has certified its compliance with the EU-US Data Protection Shield Framework. HubSpot is committed to complying with the applicable principles of the frameworks regarding transfers of personal data received from the European Economic Area (EEA) based on each Data Protection Shield framework.
If you are creating an account to register a business
When you register, you will be asked to fill out several forms that will be sent to Softcorner.
The first form concerns the natural person who registers. The data collected are as follows: first name, last name, telephone number, position in the company, company name, e-mail address.
The second form covers the company for which the registration is made. The data collected are as follows: company name, company form, intra-Community VAT number, contact e-mail address, website address, postal address of the registered office, registration number (SIREN/SIRET), proof of registration (file to be communicated by a form), articles of association (file to be communicated by a form), details of a bank account to which to receive the proceeds of sales (IBAN and BIC).
The third form concerns the company's legal representative for which the registration is made; the personal data relating to this legal representative are as follows first name, last name, e-mail address, nationality, date of birth, postal address. A copy of an identity document (identity card or passport or, for British citizens, driving licence) is also required.
The fourth form covers the partners of the company for which the registration is made who hold at least 25% of the capital. For each partner, the data collected is as follows: first name, last name, date of birth, city of birth, country of birth, nationality, mailing address.
How do we collect your data?
We collect your data in two ways:
- When you registerIn order to provide you with our services, you will be asked to fill in several forms containing personal data. It is up to you to fill in these forms and it is therefore your responsibility to manual way and directly to you that we collect this personal data.
Why do we use your data?
The data collected when visiting our website allow us toobtain statistics about its use. This allows us to provide you with better services. This data is anonymised and are not used for profiling purposes. The basis for the processing is your consent (Article 6.1.a GDPR), which you can withdraw.
The data collected when you register on our site and become our customer are necessary for the provision of the services that we offer you. It is indeed essential for us to have this data in order to be able to execute the contract that we conclude with you. The basis for the processing is therefore the contract (article 6.1.b RGPD).
Finally, customer contact data can be used for information and education purposes. marketing. You have the right, as a customer, to object to the use of your data for these purposes. The basis for the processing is the legitimate interest (Article 6.1.f RGPD).
How do we use your data?
Connection data are collected during your visit to our website by Google Analytics. We then use this data to obtain anonymous statistics on the use of our website.
Similarly, we use the services of HubSpot, which keeps track of the websites and pages you visit on our website, to determine which part of the website or platform is the most popular or most used. This data is used to provide personalized content and promotions on the Softcorner website and platform to customers whose behavior indicates that they are interested in a particular area. Third parties serve cookies through our website for advertising, analytics and other purposes.
Other dataThe data collected directly from you when you fill in the registration forms is used to provide you with our services. This means that this data allows us to contact you, to inform you, to check the regularity of the transactions you make and to proceed with payments.
Some data are processed automatically when they are required for the execution of the service: for example, your bank details (IBAN and BIC) are used automatically to issue a transfer order to your account.
Other data are not processed automatically and are used only when necessary: for example, the contact telephone number is only used if it is necessary to reach your company by telephone.
Finally, data can be used both automatically and "manually": for example, the contact e-mail address can be used to send you a newsletter information (automated processing) and to contact you if necessary (manual processing).
How do we store your data?
Some connection data are transmitted to our subcontractors and are kept by them in a form minimized or anonymous. Some processors store data outside the European Union, including in the United States.
The data collected through the registration forms are stored on our servers, which are located in the European Union and subject to European data protection law.
How long do we keep your data?
Statistical data collected during your visit to our website are kept :
- Google Analytics: 26 months;
- Hubspot: 26 months;
The data collected at the time of your registration which is used for information and marketing are kept for a maximum of 3 years after your last activity.
The data collected at the time of your registration which are necessary for the provision of our services are kept for the duration of the contract, plus 5 years (limitation period under common law).
To whom do we pass on your data?
The login data are transmitted to :
- Googlefor the use of the Google Analytics service, and stored in Ireland and the United States,
- Hubspotfor the use of the Huspot Marketing service, and stored in Germany and the United States,
The bank information collected during registration are transmitted to our subcontractor in charge of payments, MangoPay (https://www.mangopay.com/fr/).
The other data The data collected during registration is used exclusively by our employees and is not passed on to subcontractors.
Finally, all the data we collect may be transmitted to the French administrative and judicial authorities.
What are your rights?
As a person concerned by personal data processing operations, you have certain rights under :
- Law n°78-17 of January 6, 1978 modified relating to data processing, files and freedoms ("Data-processing law and Freedoms") and ;
- From Regulation (EU) No. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC ("GDPR").
These rights are as follows:
The entry fee allows you to obtain confirmation that your data is being processed and to know what data is collected and processed and how it is used.
The right to be informed changes and deletions of data.
The right of rectification allows you to correct incorrect data and complete incomplete data.
The right of limitation allows you, under certain conditions, to have the processing of your data limited to certain purposes or processes.
The right of objection allows you, under certain conditions, to object to the processing of your data. In particular, you can exercise this right to refuse any processing based on your consent or on the legitimate interest of the data controller.
The right to be forgotten allows you to obtain, under certain conditions, the deletion of your personal data.
The portability right data allows you, under certain conditions, to receive a copy of your data in a structured and machine-readable format.
The right not to be profiled allows you to object to the processing of your data for the purpose of "profiling" you or making automated decisions about you.
You can obtain more information and exercise these rights by contacting us (see below).
The cookies (https://fr.wikipedia.org/wiki/Cookie_) are small files stored on your computer when you visit our website. They allow us to save certain information that will be reused during your next visits.
We make two distinct uses of cookies :
- The cookies techniques allow us to record connection information to avoid, for example, having to fill in the same forms each time you visit. These cookies are not essential to the use of our website, but they do improve its usability;
- The cookies statistics provide statistical data on the use of our website. They are not essential to its use.
What can you do about cookies?
The cookies that we store on your computer are not necessary for the use of our website. You can therefore deactivate them if you wish.
The best way to disable cookies is to change the preferences of your browser. As there are many competing browsers, we cannot provide you with a complete set of instructions and we invite you to consult the manual or online help of your browser.
The CNIL provides instructions for Google Chrome and Firefox: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
How to contact us ?
For all information requests and complaints, and to exercise your rights regarding your data, you can contact us at
- By e-mail to the address : firstname.lastname@example.org
- By post by writing to Softcorner SAS, 11 rue de Provence, 75009 Paris.
To exercise your rights to your data, we invite you to attach a copy of your identity card to your letter.
You can also contact the CNIL using the information on this page: https://www.cnil.fr/fr/contacter-la-cnil-standard-et-permanences-telephoniques